Privacy Policy
Last updated November 12, 2026
The Wise Bride (THEWISEBRIDE LLC, “we,” “us”) rents wedding and event décor and provides custom florals, LED neon signs and décor setup services in the Grand Rapids area. This policy explains what information we collect through thewisebridegr.com and when you book with us, how we use it, and the choices you have.
What we collect
Information you give us
- When you send an inquiry or request: your name, email, phone number, event date, venue, the items or services you’re interested in, and anything you write in your message.
- When you book with us: your contact details and address, your event details, and the items and services you’ve booked.
- When you sign your agreement online: your typed name and your drawn signature if you add one. At the same moment, the date and time, your IP address and browser details, and a digital fingerprint of the agreement text are recorded automatically. These confirm who signed and that the agreement wasn’t changed afterward.
- When you pay: card payments are processed by Stripe. We never see or store your full card number. We keep a record of each payment’s amount, date and method. Venmo, cash and check payments are recorded by us.
Information collected automatically
Like almost every website, ours collects some technical information automatically when you visit, without you entering anything:
- Our website host keeps standard server logs, such as your IP address, browser and device type, the pages you visit and when. These are used only to run the site and protect it from misuse.
- Our fonts load from Google Fonts, so your browser connects to Google to download them.
- If you add rentals to a request, that list is saved in your own browser so it’s still there when you come back. It stays on your device and isn’t sent to us unless you submit the form.
We don’t use advertising trackers, analytics tools or tracking cookies, and we don’t use this information to identify you or show you ads.
How we use it
- To answer your inquiry and prepare quotes and agreements
- To manage your booking, including pickup, delivery and setup
- To take payments and send receipts
- To send reminders about your booking, such as a balance due date or your pickup time
- To keep the business, tax and legal records we’re required to keep
- To protect against fraud and misuse of the website
We only email you about your inquiry or booking. We don’t send marketing emails or newsletters.
Who we share it with
We never sell or rent your information, and we don’t share it for advertising. We use a few trusted companies to run our website, keep our records, send emails and take payments. Each one receives only the information it needs to do that one job. For example, Stripe receives what’s needed to process your card payment, and our email service receives your email address and the message we’re sending you.
These companies are:
- Netlify, which hosts our website and receives the forms you submit
- Supabase, which securely stores our booking records
- Resend, which delivers our booking emails, agreements and receipts
- Stripe, which processes card payments
- Venmo, if you choose to pay that way
- Google, which provides our email (Gmail) and website fonts
- Our domain provider, which runs our web address and forwards email
When you pay through Stripe or Venmo, they also handle your payment under their own privacy policies.
Otherwise, we only share information if the law requires it, or if needed to protect our rights in a dispute about a booking.
How long we keep it
- Bookings: agreements, payment records and booking details are kept for 7 years after your event, for tax and legal reasons.
- Inquiries that don’t become a booking: deleted within 2 years of our last contact.
How we protect it
The website and booking system use encrypted connections. Booking records are kept in a private system that only we can sign in to. Agreement and payment links we send you are private and hard to guess, so please don’t share them.
Your choices
You can ask us for a copy of the information we have about you, ask us to correct it, or ask us to delete it. We’ll delete it unless we’re required to keep it, for example the payment and agreement records for a past booking. Email us at TheWiseBrideGR@gmail.com.
Children
Our services are for adults planning events. We don’t knowingly collect information from children under 13.
Changes to this policy
If we change this policy, we’ll post the new version here and update the date at the top.
Contact us
THEWISEBRIDE LLC · Grand Rapids (Jenison), Michigan
TheWiseBrideGR@gmail.com